Skills Testing and Assessment
Skills Testing and Assessment News, Articles, Blogs, Webinars, White Papers & Events. Human Resources Management featuring HR news on Skills Testing and Assessment.
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Power Hungry in Today's Workplace
We talk about performance as being the key metric which drives decisions. But too many choices are still guided by irrelevancies or illegalities. We can have every smart device available—or soon to be created—but they don't eliminate our own biases; they magnify and reveal them.
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Without Historical Performance Data, How Does Our Newly Merged Company Know Which Employees Are Management Material?
My company underwent a recent merger that created a need for new managers. Our organizational structure also is changing to run much flatter. The newly merged organization is looking for a way to identify candidates for the new management jobs. Historical data on performance either is lacking or ...
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Our New Hires Need Customized Economics Training. Would Establishing 'Knowledge' Competencies Be of Any Use?
As a financial services company, how can we devise useful competencies for our knowledge workers? Our new hires need basic courses in economics and skills to use our customized econometrics model. We know what we're looking for in new recruits, but we don't know how to formally express it by way of
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What Is a Foolproof Method to Test for Analytical Skills?
Our new accountants generally do a fine job dealing with routine compliance issues. When it comes to analytical skills, however, most of them are severely lacking. They are unable to project or think beyond the basic answers.
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How Do We Ask the Right Interview Questions?
During the interview process, is there a good way to assess each candidate so I can narrow down the search in a timelier manner? I was hoping for some kind of checklist. Or would this actually be a hindrance rather than a help?
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Learning as Punishment—Sound Engaging?
I got in trouble a few times in eighth grade. I didn’t break any big rules and never, as far as I know, had anything documented on my permanent record. There’s one punishment I haven’t forgotten. I had to write a paper over a fall weekend and turn it in on time. I met the ...
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What Best Practices Do Organizations Use to Retain Contact-Center Staff?
Dear Answering the Call: Companies are undertaking numerous "better practices" to retain their top contact-center staff. It's probably easier to break out these practices into three categories: pre-hire, hired and post-hire. For the pre-hire phase, companies have increased their level of
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What Is the Connection Between Self-Assessments and Employee Reviews?
We are creating employee self-assessments and employee review documents. Should the self-assessment mirror the employee review in the questions being asked? Some folks here believe the questions ought to be identical.
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Multiple Choice Unrest: HRCI-SHRM Link Leaves Many Stumped
A low pass rate on exams and high cost for study materials have HR practitioners seeking to earn their credentials questioning the blurry relationship between SHRM and HRCI.
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Click, Click, Click Revisited: Complete That Training or No Bonus for You
In many instances, required tests, courses and forms proved as worthless as blank paper or, more currently, terabytes of unused storage capacity.
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How Do We Correlate Performance Management and New Training?
Dear Newbie: Performance appraisals are a useful means to identify training and development needs for staff at all levels. There is actually a dual purpose to appraisals. The customary purpose is to have an equitable basis for rewarding effective performance that has occurred during the past year.
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Six Sales Force Pitfalls
Experts agree that there are some common mistakes companies make when building a sales team. Below, we offer six tips to avoid sales force problems:
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How Do We Assess the Risks When Using Personality Tools?
Is our financial-services company treading on dangerous ground if we rely too heavily on pre-employment personality tests? How much reliance is too much?
